Terms of Services


Effective Since: May 26, 2023

These Terms of Service (“Terms”) govern your use of the services provided by entarcloud, including Website Development, Mobile Application Development, Artificial Intelligence Developments, Hosting, Email Security, Google Workspace, Microsoft 365, VPNs, and Domain services. By using our services, you agree to these Terms. Please read them carefully.

Services Provided

entarcloud offers a variety of subscription-based, pay-as-you-go, and one-time purchase services. We also provide free trials and demo periods for certain services.

User Responsibilities

  • You agree to use our services only for lawful purposes.
  • You must not engage in illegal activity or misuse our services in any way.
  • You are prohibited from sharing or disclosing your account credentials without prior permission from entarcloud.
  • You must comply with all applicable laws and regulations when using our services.

Payments, Refunds, and Pricing

  • Payment for services can be made via subscription, pay-as-you-go, or one-time purchase methods.
  • Please refer to our Refund Policy for details on refund requests.
  • Users are responsible for any late payments, which may be subject to additional fees or service interruptions.

Service Availability and Uptime

  • We guarantee 99.99% uptime for all services provided, excluding scheduled maintenance or unforeseen technical issues.
  • We will provide notifications to customers regarding any planned maintenance that may affect service availability.

Account Termination

  • entarcloud reserves the right to terminate your access to our services immediately if you breach these Terms or fail to comply with our Privacy Policy .
  • Upon termination, you may lose access to your data, and we are not liable for any loss of data or disruptions caused by the termination.
  • Users may terminate their account at any time, following the proper procedures outlined in their account settings.

Limitation of Liability

  • entarcloud is not liable for any damages, losses, or disruptions caused by service outages or issues, including but not limited to, loss of data, business interruption, or financial losses.
  • We do not bear responsibility for any third-party services used in connection with our platform.

Intellectual Property

  • entarcloud owns all intellectual property rights related to the services, software, and content provided.
  • You are prohibited from copying, modifying, reselling, distributing, or using any of our services, software, or products without prior written consent.
  • Any violation of this provision may result in legal action.

Third-Party Services

  • You may use third-party services (e.g., Google or Facebook logins) at your discretion. However, you are responsible for reviewing the privacy and data collection practices of these third-party platforms.
  • We do not recommend using third-party services on our websites or apps as they may collect data that we do not control.

Governing Law

  • These Terms are governed by the laws of the Islamic Republic of Pakistan , and all users, regardless of location, must comply with Pakistani laws while using our services.
  • By using our services, you agree to abide by Pakistan’s legal framework.

Amendments to Terms

  • entarcloud reserves the right to modify or update these Terms at any time without prior notice.
  • Any changes to these Terms will be effective immediately upon posting on our website, and it is your responsibility to review these Terms periodically.

Questions

If you have any questions concerning our terms of services, please contact us at:
+92 (453) 252983
info@entracloud.net